Communisis secures up to five-year deal with HMRC

15th Dec 2016 09:17

(ShareCast News) - Personalised customer communication services provider Communisis announced on Thursday that it has been awarded the contract for all outbound customer communication by Her Majesty's Revenue and Customs.The London-listed company said the term of the contract is five years, consisting of an initial three years with the option of a further two year extension.Preparatory work has already started, the firm's board reported, as Communisis progresses toward a go-live date in mid-2017.HMRC currently issues in the region of 185 million letters each year, and the contract also includes the deployment of document composition technology.Communisis said it has a strong track record of delivering transformation projects of a similar scale for major organisations including utility companies, banks and insurers."We are very pleased to have been awarded this landmark contract from HMRC," said chief executive Andy Blundell."Communisis offered an optimum technology solution, displaying the best understanding of the business requirements."We are excited to be starting this new relationship, in support of HMRC's 'digital by default' agenda."